Mandy: This is an incredible opportunity Bette. You have my word to keep this in house.

The rest of the team makes the same pledge as they leave the room with an extra pep in their step.

Hector: Ms. Bette I’ve never been on a trip like this before. Usually the Director did these things alone.

Bette: Well that’s not how I do things Hector. I need your expertise as we look at things at Disney. I value your opinion and your experience in bringing different kinds of exhibits here.

Hector: Thank you, I feel honored that you chose me. Can I really bring my wife, son and daughter to Disney World? None of us have ever been.

Bette: As long as you pay for their transportation they can stay in your room. Disney is gracious enough to provide park passes for our trip while we are there.

Hector: My daughter is 5 and uses a wheelchair Ms. Bette.

Bette: I know that Hector and that sensitivity will help us plan our exhibit. We want kids in wheelchairs to be able to enjoy the museum as well. Disney is very welcoming for people in wheelchairs and those with disabilities. She’s still your little girl and she’ll be able to enjoy the magic of Walt Disney World. Do you have money to pay for your family to travel?

Hector: Yes, we saved that bonus money from last year. We hadn’t decided on a vacation, but this will be awesome.

Bette: Well go call Maria and confirm that she can get the time off and can all make it. I know your son has done a great job in school. Let him know this is his reward for doing so great.

Hector: I cannot thank you enough Ms. Bette.

Bette: Yes you can. Keep doing the great job you have been doing and really help me out when we go to Disney. You know I really want to know what you think, not what you think I want to hear.

Hector: It took me a while to get used to that, but I finally have the hang of that. I love your management style Ms. Bette.

Bette: And I just love your style Hector. Now go make that call.